Cross-cultural Conflict


Cultural Values and Conflict Resolution.” Productivity Partners, 2004.
Culture and Conflict Resolution.” Section in “Introduction to Conflict Resolution: Draft Distance Learning Course.” Centre for Conflict Resolution, Bradford, UK: Department of Peace Studies, 2000. Accessed 29 December 2004.
Abdullah, Amr. “Finding the Tools to Bridge Cultural Gaps.” Unpublished presentation given at the Al-Hewar Center, Vienna, Virginia, 27 January 1999. Accessed 27 April 2006.
Appleby, R. Scott. The Ambivalence of the Sacred: Religion, Violence, and Reconciliation. Carnegie Commission on Preventing Deadly Conflict, Carnegie Corporation of New York, n.d..
Bhatnagar, Deepti; Hu, Jun-Chen; Kondo, Mari; Larrick, Richard; Leung, Kwok; Li, Jianfeng; Luo, Jin-Lian; Mendoza, M. Teresa; Morris, Michael W.; and Williams, Katherine Y. “Conflict Management Style: Accounting for Cross-National Differences.” Journal of International Business Studies 29 (1998): 729-747.
Chan, D., & Goto, S. G. (2003). Conflict Resolution In The Culturally Diverse Workplace: Some Data From Hong Kong Employees. Applied Psychology: An International Review, 52(3), 441–460.
Chi-Ching, E. Y. (1998). Social-Cultural Context Of Perceptions And Approaches To Conflict: The Case For Singapore. In K. Leung & D. Tjosvold (Ed.), Conflict Management In The Asia Pacific: Assumptions And Approaches In Diverse Cultures (Pp. 123–145). Singapore: Wiley.
Chiu, R. K., & Kosinski, F. A. (1994). Is Chinese Conflict-Handling Behavior Influenced By Chinese Values? Social Behavior And Personality, 22(1), 81–90.
Chua, E., & Gudykunst, W. B. (1987). Conflict Resolution Styles In Low- And High-Context Cultures. Communication Research Reports, 4(1), 32–37.
Davidheiser, Mark. “Culture and Mediation: A Contemporary Processual Analysis from Southwestern Gambia.International Journal of Intercultural Relations 29 (2005): 713-738.
Delaney, Bob. “Techniques for Resolving Cross-Cultural Disputes.”, n.d. Accessed 11 December 2004.
Doney, P. M.; Cannon, J. P.; and Mullen, M. R. “Understanding the Influence of National Culture on the Development of Trust.” The Academy of Management Review 23 (1998): 601-620.
Drake, L. E. (1995). Negotiation Styles In Intercultural Communication. The International Journal Of Conflict Management, 6(1), 72–90.
Duffy, Tamara. “Exploring Cultural Diversity in Mediation Practice.” Mediation in Kirklees Training, Cross Cultural Conflict Resolution Workshop notes, Brian Jackson Centre, Huddersfield, 8 April 2000.
DuPraw, Marcelle E., and Axner, Marya. “Working on Common Cross-Cultural Communication Challenges.” A More Perfect Union Website, 1997.
Gopin, Marc. “Forgiveness as an Element of Conflict Resolution in Religious Cultures: Walking the Tightrope of Reconciliation and Justice.” Center for World Religions, Diplomacy and Conflict Resolution, George Mason University, n.d. Accessed 28 February 2006.
Guirdham, Maureen. “Conflict, Culture and Communication.” Lecture given at the Luton Intercultural Forum.
Hammer, Mitchell R. “The Intercultural Conflict Style Inventory: A Conceptual Framework and Measure of Intercultural Conflict Resolution Approaches.” International Journal of Intercultural Relations 29 (2005): 675-695.
Jadallah, Alma Abul-Hadi. “Conflict Theory and Cultural Paradigms.” Unpublished lecture given at the Al-Hewar Center, Vienna, Virginia, January 27, 1999. . Accessed 27 April 2006.
Kelman, Herbert C. “Building Trust among Enemies: The Central Challenge for International Conflict Resolution.International Journal of Intercultural Relations 29 (2005): 639-650.
Kohls, John J.; Buller, Paul F.; and Anderson, Kenneth S. “Resolving Cross-Cultural Ethical Conflict: An Empirical Test of a Decision Tree Model in an Educational Setting.” Teaching Business Ethics 3 (1999): 37-56.
Kopelman, Shirli, and Olekalns, Mara. “Process in Cross-Cultural Negotiations.” Negotiation Journal 15 (October 1999): 373-380.
Lee, H. O., & Rogan, R. G. (1991). A Cross-Cultural Comparison Of Organizational Conflict Management Behaviors. International Journal of Conflict Management, 2(3), 181–199.
Marsella, Anthony J. “Culture and Conflict: Understanding, Negotiating, and Reconciling Conflicting Constructions of Reality.” International Journal of Intercultural Relations 29 (2005): 651-673.
Morris, Michael W.; Williams, Katherine Y.; and Leung, Kwok. “Conflict Management Style: Accounting for Cross-National Differences.” Journal of International Business Studies 29 (1998): 729-47.
Nicole, Roger R. “Polemic Theology: How to Deal with Those who Differ from Us.” Peacemaker Ministries, n.d. Accessed 5 January 2005.
Oetzel, J., Ting-Toomey, S., Masumoto, T., Yokochi, Y., Pan, X., Takai, J., & Wilcox, R. (2000, June). Face and facework in conflict: A cross-cultural comparison of China, Germany, Japan, and the United States. Paper presented at the annual meeting of the International Communication Association, Acapulco.
Ohbuchi, Ken-Ichi; Fukushima, O.; and Tedeschi, J. T. “Cultural Values in Conflict Management: Goal Orientation, Goal Attainment, and Tactical Decision.” Journal of Cross-Cultural Psychology 30 (1999): 51-71.
Pearson, Robert P. “Cross-Cultural Value Conflict: Limiting the Conception of Multicultural Education.” International Journal of Intercultural Relations 12 (1988): 88-98.
Sandole, Dennis. “A Comprehensive Mapping of Conflict and Conflict Resolution: A Three Pillar Approach.” Peace and Conflict Studies, Vol. 5, No. 2 (December 1998). Available at Accessed 13 February 2006.
Tang, S. F. Y., & Kirkbride, P. S. (1986). Developing Conflict Management Skills In Hong Kong: An Analysis Of Some Cross-Cultural Implications. Management Education And Development, 17(3), 287–301
Ting-Toomey, S., & Kurogi, A. (1998). Facework Competence In Intercultural Conflict: An Updated Face-Negotiation Theory. International Journal of Intercultural Relations, 22, 187-226.
Ting-Toomey, S., & Kurogi, A. (1998). Faceworkcompetence In Intercultural Conflict: An Updated Facenegotiation Theory. International Journal Of Intercultural Relations, 22(2), 187–225.
Ting-Toomey, S., Geo, G., Trubisky, P., Yang, Z., Kim, H. S., Lin, S., & Nishida, T. (1991). Culture, Face Maintenance, And Styles Of Handling Interpersonal Conflict: A Study In Five Cultures. International Journal Of Conflict Management, 2(4), 275–296.
Ting-Toomey,Stella. “Cross-Cultural Face-Negotiation: An Analytical Overview.” Paper presented at the Pacific Region Forum on Business and Management Communication, David See-Chai Lam Centre for International Communication, 15 April 1992.
Westwood, R. I., Tang, S. F. Y., & Kirkbride, P. S. (1992). Chinese Conflict Behavior: Cultural Antecedents And Behavioral Consequences. Organization Development Journal, 10(2), 13–19.
Williams, Andrea. “Resolving Conflict in a Multicultural Environment.” MCS Conciliation Quarterly, Summer 1994, pp. 2-6.
Worchel, Stephen. “Culture’s Role in Conflict and Conflict Management: Some Suggestions, Many Questions.International Journal of Intercultural Relations 29 (2005): 739-757.



Acuff, Frank L. How to Negotiate Anything with Anyone Anywhere Around the World. American Management Association, New York 1993
Allred, Keith G. “Anger and Retaliation in Conflict.” In The Handbook of Conflict Resolution: Theory and Practice, pp. 236-255 Edited by Morton Deutsch and Peter T. Coleman. San Francisco: Jossey-Bass, 2000.
Augsburger, D. W. Conflict Mediation Across Cultures: Pathways and Patterns. Louisville, Kentucky: Westminster/John Knox, 1992.
Avruch, Kevin. “Culture.” In Conflict: From Analysis to Intervention, pp. 140-153. Edited by Sandra Cheldelin, Daniel Druckman, and Larissa Fast. London: Continuum, 2003.
Avruch, Kevin. Culture & Conflict Resolution . Washington, D.C.: United States Institute of Peace Press, 1998.
Avruch, Kevin; Black, Peter; and Scimecca, Joseph A., eds. Conflict Resolution: Cross-cultural Perspectives. Contributions in Ethnic Studies, No. 28. New York: Greenwood Press, 1991.
Black, Peter W., Joseph A. Scimecca, and Kevin Avruch Conflict Resolution: Cross-Cultural Perspectives (Contributions in Ethnic Studies) (Jul 30, 1998)
Brew, F. P. (2002). Intercultural Conflict In The Workplace: A Study With Western Expatriates And East Asian Host-Nationals. Unpublished Doctoral Dissertation, Macquarie University, Sydney, NSW, Australia.
Brislin, R. W. (1981). Cross-Cultural Encounters: Face-To-Face Interaction. New York: Pergamon.
Casse, Pierre and Surinder Deol. Managing Intercultural Negotiations. SIETAR, Washington, D.C. 1985
Cheldelin, Sandra; Druckman, Daniel; and Fast, Larissa, eds. Conflict: From Analysis to Intervention. London: Continuum, 2003.
Cookie Liverman Building Teams: Moving From Conflict To Community In Cross Cultural Ministry (1999)
Elmer, Duane. Cross-Cultural Conflict: Building Relationships for Effective Ministry.
Downers Grove, Illinois: Intervarsity, 1993.
Faure, Guy Olivier How People Negotiate: Resolving Disputes in Different Cultures (Advances in Group Decision and Negotiation) (Nov 30, 2003)
Filley, Alan C. Interpersonal Conflict Resolution. Glenview, Illinois: Scott, Foresman, 1975.
Fisher, Glen. International Negotiation: A Cross-Cultural Perspective. Intercultural Press. Yarmouth, Maine1980
Fisher, Glen. Mindsets: The Role of Culture and Perception in International Relations. Intercultural Press.Yarmouth, Maine 1988.
Fry, Douglas P., Kaj Bjrkqvist, and Kaj Bjorkqvist Cultural Variation in Conflict Resolution: Alternatives To Violence (Nov 1, 1996)
Gelfand, Michele and Jeanne Brett The Handbook of Negotiation and Culture (Stanford Business Books) (2004)
Harley, David. Preparing to Serve: Training for Cross-Cultural Mission. Pasadena, California: William Carey Library, 1995.
Hendon, Donald W.; Hendon, Rebecca Angeles; and Herbig, Paul. Cross-Cultural Business Negotiations. Westport, Connecticut: Praeger, 1996.
Humphrey, Robert L. Succeeding Overseas: A Model for Solving Cross-cultural Conflicts At Home and Abroad (1976)
Issawi, Charles Cross-Cultural Encounters and Conflicts (1998)
Katkovsky, Leonid M. Harmony in Space: How to Avoid Conflict and Create Unity in Cross-cultural Work Environments (Jan 30, 2006)
Keidel, Levi O. Conflict or Connection: Interpersonal Relationships in Cross-Cultural Settings (Jun 1996)
Kriesberg, L. et al, eds. Intractable Conflicts and Their Transformation. Syracuse, New York: Syracuse University Press, 1989.
Leung, K., & Tjosvold, D. (1998). Conflict Management In The Asia Pacific: Assumptions And Approaches In Diverse Cultures. Singapore: Wiley.
Maddox, Robert C. Cross-Cultural Problems in International Business: The Role of the Cultural Integration Function (May 30, 1993)
Magala, S. Cross-Cultural Competence (Oct 21, 2005)
Menamparampil, Thomas The Challenge of Cultures : Cross-Cultural Relationship, Conflict, Inculturation(1996)
Olekalns, M. (1998). Negotiating With Australia: The Individual Among Us. In K. Leung, & D. Tjosvold (Eds.), Conflict Management In The Asia Pacific: Assumptions And Approaches In Diverse Cultures (pp. 277–301). Singapore: Wiley.
Pearce, W. Barnett, and Littlejohn, Stephen W. Moral Conflict: When Social Worlds Collide. Thousand Oaks, California: Sage, 1997.
Pendzich, Christine. Basics of Conflict Resolution: Resources and Strategies. New York: Resolve Inc., for The World Bank, n.d.
Porter, R. E., & Samovar, L. A. (1998). Cultural Influences On Emotional Expression: Implications For Intercultural Communication. In P. A. Andersen, & L. K. Guerrero (Eds.), Handbook Of Communication And Emotion (Pp. 451–472). San Diego: Academic Press.
Putnam, L., & Wilson, C. (1982). Communication Strategies In Organizational Conflicts: Reliability And Validity Of A Measurement. In M. Burgoon (Ed.), Communication Yearbook, Vol. 6 (Pp. 629–652). Beverly Hills, CA: Sage.
Roembke, Lianne. Building Credible Multicultural Teams. Pasadena, California: William Carey Library, 2000.
Roongrengsuke, S., & Chansuthus, D. (1998). Conflict Management In Thailand. In K. Leung, & D. Tjosvold (Eds.), Conflict Management In The Asia Pacific: Assumptions And Approaches In Diverse Cultures (Pp. 167–221). Singapore: Wiley.
Spangle, Michael L., and Isenhart, Myra Warren. Negotiation: Communication for Diverse Settings. Thousand Oaks, California: Sage, 2003.
Tillett, Gregory. Resolving Conflict: A Practical Approach. 2nd ed. Oxford: Oxford University Press, 1999.
Ting-Toomey, S. (1988). Intercultural Conflicts: A Face-Negotiation Theory. In Y. Kim & W. Gudykunst (Eds.), Theories in intercultural communication (pp. 213-238). Newbury Park , CA: Sage.
Ting-Toomey, S. (1994). Managing Conflict In Intimate Intercultural Relationships. In D. Cahn (Ed.), Intimate Conflict In Personal Relationships. Hillsdale, NJ: Lawrence Erlbaum.
Ting-Toomey, S. (1999). Communicating Across Cultures. New York: The Guildford Press.
Ting-Toomey, Stella, and Oetzel, John G. Managing Intercultural Conflicts Effectively. Thousand Oaks, California: Sage, 2001.
Vayrynen, Tarja. Culture and International Conflict Resolution: A Critical Analysis of the work of John Burton. Manchester: Manchester University Press, 2001.
Weaver, Gary R., ed. Culture, Communication and Conflict: Readings in Intercultural Relations. Revised ed. Needham Heights, Massachusetts: Simon & Schuster, 2000.
Wehr, P. Conflict Regulation. Westview Special Studies in Peace, Conflict, and Conflict Resolution. Boulder, Colorado: Westview, 1979.

This page was last checked for dead links on May 31, 2016.